When using the Sitejet builder and linking to external files, files in the home directory are deleted after publishing.
Original Question
Trying out sitejet builder, but I post photo galleries and use jalbum to upload them. When I change the page in sitejet to link to the gallery and publish, it says “file not found.” Looked in home directory and file was gone. Uploaded the gallery again. Checked on web. All there. Published with sitejet and file was deleted. Is it possible to keep sitejet from deleting these files?
Plesk or cPanel User?
Hey Stephen, Which platform are you using? Plesk or cPanel?
Problem with cPanel
Hey Stephen, I understand. No worries. Well, the thing is we have no access or knowledge of cPanel servers and the setup. So any question that is related to anything outside the Website Builder, the best address would be the cPanel support.
Possible Solution for Sitejet
Because as soon as you publish the side, it is moved to your server there. But please keep us updated on this, maybe there is another user with a similar issue
My site is an add on domain, so I drop my extra files in the public_html folder for my main site, then do a hard link to them from sitejet. Not perfect, but it works.
Similar workarounds exist for Plesk users but they don't have a clear explanation as such in the above set of replies.
The best way is really to contact cPanel on this matter and raise this as a feature request as well - the more users do this the higher the chances are that the cPanel team finds a great solution.