Cash Generator is a well-known name on the UK high street, offering a unique service that combines retail, pawnbroking, and financial services. Founded in 1994, the company has grown into a nationwide chain with a distinctive business model. This article explores the history, operations, and corporate structure of Cash Generator, providing a comprehensive overview of this interesting retailer.
Cash Generator's story began on Valentine's Day in 1994 when British businessman Brian Lewis opened the first store in Bolton, Greater Manchester. Inspired by similar concepts in the United States, Lewis sought to replicate the model in the UK. After establishing 15 corporate stores in the North of England, the company launched its franchise network in 1997. The headquarters remained in Bolton until 2012 when they were relocated to Edinburgh.
Initially, the company operated under a different name, "Paragon." However, responding to customer feedback, Brian Lewis changed the name to "Cash Generator" to better reflect the core business. This highlights the company's focus on providing immediate cash solutions to its customers.
To further grow its business, Cash Generator started franchising in 2011. Allowing franchisees to open 29 new stores the same year. By 2015, Cash Generator owned 223 stores.
As of February 2025, the company operates with 100+ stores in the UK, all of which are franchise operations.
The buying counter is a crucial aspect of Cash Generator's operations. It offers customers immediate cash for unwanted household items and gold. The retailer also provides a "buy-back" service, allowing customers to repurchase their items within a specified period.
Cash Generator provides a variety of financial services, including money transfer and foreign currency exchange in certain locations, through partnerships with Western Union and Number One Currency.
CashGenerator.co.uk was launched in 2009, which allows online shopping via a fully transactional website.
Franchising has been a cornerstone of Cash Generator's growth strategy since 1997. The investment required to start a franchise is estimated to be between £120,000 and £200,000, with a portion expected to come from personal investment.
The company has evolved its slogans over time to reflect its changing services. From "The Buy & Sell Store" to "The Buy, Sell & Loan Store" and now "Now here's a great deal!", the slogans mirror the range of services offered.
Cash Generator is associated with reputable trade bodies, including the British Franchise Association (BFA) and the Institute of Customer Service (ICS).
Cash Generator has established itself as a key player in the UK retail landscape, offering unique services that cater to a diverse customer base. From its humble beginnings in Bolton to its current status as a nationwide franchise operation, the company has adapted and evolved to meet the changing needs of its customers.
Whether you are looking to buy, sell, or explore franchise opportunities, Cash Generator remains a relevant and dynamic presence on the British high street.
