Understanding the Ideogram AI Privacy Policy: A Comprehensive Guide

Ideogram AI is dedicated to empowering creativity through its innovative platform. As users engage with its design, content generation, and publishing tools, understanding the company's privacy practices is crucial. This article provides an in-depth look at the Ideogram AI Privacy Policy, clarifying how user information is collected, used, and protected.

What This Privacy Policy Covers

This Privacy Policy outlines Ideogram AI's practices regarding user data collection, usage, and disclosure when individuals use their website (https://ideogram.ai), applications (like Ideogram Batch), services, tools, and features. By using the Services, you consent to the terms outlined in this Privacy Policy. If you disagree with any part of the policy, you should not use or access the Services.

Key Changes and Updates

The privacy policy, last revised on January 15, 2025, may undergo changes. Ideogram AI will update the "Last Revised" date and post the updated version on their Services. Users are encouraged to review the policy periodically. Continued use of the Services implies agreement with any updates.

Information Collection and Usage

Ideogram AI collects information from various sources to provide and improve its services. Let's break down each category:

Information You Provide Directly

• Contact Information: Name and email address collected for communication and updates about relevant products or services.
• Account Information: Username, password, security questions, profile picture, and IP address to maintain and secure user accounts. Users are responsible for keeping their credentials safe. Contact Ideogram immediately if you suspect your account has been compromised.
• Payment and Subscription Information: Credit card details and billing address processed by a third-party payment processor. This data is used to manage subscriptions and provide different account options, features, and transaction history.
• User Input: Text prompts and uploaded images used to generate new content. Other data includes comments, likes, follows, and uploaded files. This data is processed to administer, improve, and develop Ideogram AI's products and technology.
• Other Communications: Information provided in communications with the Ideogram team, utilized to respond to queries, manage user relationships, and enhance customer service.

Information Collected Automatically

Ideogram AI uses Tracking Technologies like cookies and session replay to collect data about user interactions with the Services and emails. This data helps tailor the user experience, conduct analytics, debug issues, and understand user behavior.

• Device Information: Device type, OS, screen size, unique identifier, IP address, language, and browser information.
• Location Information: Approximate location and, upon user consent, precise geolocation.
• Other Interaction Data: Session recordings, browser type, log data, timestamps, email open rates, clickstream data (page requests, time spent on pages, content viewed, text entered).

Information Collected From Other Sources

• Email Account Information: Information through email account access such as Gmail, to maintain your account and login details.
• Social Media Platforms: Data from interactions on platforms like Facebook or Instagram, used to communicate and personalize the Services.

All collected information may be used to improve services, enhance security, provide customer support, analyze trends, conduct research, comply with legal obligations, and enforce terms of service.

Disclosure of Information

Ideogram AI may disclose user information for legitimate purposes:

• User Input and Public Content: Publicly available User Input and associated information (account handle and picture) within the Services.
• Service Providers: Vendors for cloud storage, payment processing, security, customer relationship management, marketing communications, data analytics, and Tracking Technologies.
• User Requests: When users request disclosure through login integrations and social media widgets.
• Referrals: To referring users when someone subscribes through a referral link.
• Affiliates: To affiliates within the corporate group for efficient service delivery.
• Business Transactions: To third parties during asset sales, mergers, or bankruptcy proceedings.
• Legal and Security Reasons: To regulators, law enforcement, and other relevant organizations to comply with laws, protect user safety, and enforce legal claims.

Cookies and Other Tracking Technologies

Ideogram AI employs Tracking Technologies, including Google Analytics and Amplitude’s session replay technology. While most browsers accept these technologies automatically, users can control their usage through browser settings. Disabling these technologies may affect some Services' functionality.

Social Features

The Services may include features that allow you to access our pages on third-party platforms, and from there "like" or "share" our content, or to access our Services through a login integration. If you use Social Features, information you post or make accessible may be publicly displayed by the third-party service. Both we and the third party may have access to information about you and your use of both the Services and the third-party service.

Third-Party Websites and Materials

Ideogram AI may provide links to third-party websites or display third-party content. Users should review the privacy policies of these external sites, as Ideogram AI is not responsible for their privacy or security practices.

Children's Privacy

Ideogram AI's Services are not intended for children under 13, and the company does not knowingly collect personal information from them. If such information is collected unknowingly, Ideogram AI will delete it.

Safeguarding Your Data

Ideogram AI acknowledges that electronic data transmission may not be entirely secure. While they implement reasonable efforts to protect user information, absolute security cannot be guaranteed. The company retains user information only as long as necessary for the purposes outlined in the Privacy Policy.

Rights of U.S. Residents

This section applies if you are a resident of California, Colorado or another U.S. state that has passed a privacy law similar to the California Consumer Privacy Act (“CCPA”) and requires specific privacy notice disclosures.

Conclusion

Understanding Ideogram AI's Privacy Policy is crucial for all users. By being informed about data collection, usage, and protection practices, users can confidently engage with the platform's creative tools while safeguarding their personal information.