Otter: The All-In-One POS System Revolutionizing Restaurant Management

In today's fast-paced culinary world, restaurants need more than just good food to thrive. They need efficient systems to manage orders, streamline operations, and enhance the customer experience. Enter Otter, a first-of-its-kind multichannel POS system designed to be the ultimate mission control for your restaurant.

What is Otter and What Does it Do?

Otter is designed to help restaurants of all sizes navigate the complexities of modern order management. It centralizes all your apps, orders, and analytics into a single, user-friendly platform. This allows you to:

• Accept orders from anywhere: In-store, online, via kiosks, or through QR codes.
• Manage orders seamlessly: From start to finish, ensuring accuracy and speed.
• Unify operations: Perform live operations across all channels, making real-time adjustments as needed.
• Gain valuable insights: Review performance and make informed decisions to boost profitability.
• Build Customer Loyalty: Engage guests through marketing and virtual brands.

Key Features and Products Offered by Otter

Otter isn't just a POS system; it's a comprehensive suite of tools designed to optimize every aspect of your restaurant operations. Here's a breakdown of its key features and products:

• Ordering Channels:

  • Otter Point of Sale (POS): A robust POS system designed for speed and efficiency.
  • Kiosk: Empower customers to place orders independently, reducing wait times.
  • QR Ordering: Enable contactless ordering, enhancing safety and convenience.
  • Online Ordering: Integrate seamlessly with your website and social media for direct online orders.

• Order Management:

  • Secure Payments: Ensure safe and secure transactions for both you and your customers.
  • Order Manager: A centralized hub for managing all incoming orders.
  • Kitchen Display System (KDS): Streamline kitchen operations with real-time order updates.
  • Order Handoffs: Efficiently manage order pickups and deliveries.

• Unified Operations:

  • Menus and 86ing: Easily manage your menus and mark items as unavailable in real-time.

• Guest Engagement & Growth:

  • Marketing: Tools to build brand loyalty via targeted marketing campaigns.
  • Virtual Brands: Create and manage virtual brands to expand your reach.

• Intelligence & Reporting:

  • Live Alerts: Stay informed with real-time notifications about critical issues.
  • Otter GoTM mobile app: Manage your restaurant on-the-go with this handy mobile app.
  • Financials: Gain a clear overview of your financial performance.
  • Disputes & Refunds: Efficiently handle disputes and refunds, minimizing losses.
  • Analytics: Deep dive into your data and gain actionable insights to improve your business. Consider reading more about restaurant analytics here.

Who is Otter For?

Otter caters to a wide range of restaurant types, including:

• Fast Casual Restaurants
• Bakeries
• Cafes
• Food Trucks
• Enterprise Restaurants

No matter the size or style of your restaurant, Otter offers solutions to streamline your operations and boost your bottom line.

Real-World Results: Otter Success Stories

The impact of Otter on restaurant businesses is undeniable. Here are a few examples of how Otter has helped restaurants thrive:

• Jim's Burgers saw a 23% increase in order volume and a 17% increase in gross sales, along with a significant 78% reduction in cancelled orders. Find out the secret to their success by watching their testimonial!
• Jose Chiquito experienced a 17% rise in order volume and a 19% boost in gross sales, coupled with a 45% decrease in order issues. Learn how they optimized their restaurant operations. Watch their video on Youtube.
• Just Salad reduced first-month downtime by 44% and prevented 539 offline hours, leading to a $15.7k sales increase in just four months.

Choosing the Right Otter Plan for Your Business

Otter offers flexible pricing plans to suit different needs and budgets:

• Otter POS ($59/mo): Ideal for managing both on and off-premise orders with a single platform.
• Lite ($89/mo): Perfect for streamlining delivery orders by managing operations from one central location.
• Standard ($149/mo): Designed for scaling with new ordering channels, automated marketing, and performance insights.

Note: Prices are starting prices per location. Annual pricing plans offer savings of up to 15%.

Take Control of Your Restaurant with Otter

In conclusion, Otter provides restaurants with the tools they need to thrive in today's competitive landscape. By centralizing order management, streamlining operations, and providing valuable insights, Otter empowers restaurants to reduce complexities, increase profitability, and delight their customers.

Ready to revolutionize your restaurant operations? Get a Demo today and see how Otter can help your business grow!